This book presents Frank F Maple's straightforward model for categorizing information elicited from clients, which he has adapted for social work practice with individuals, families and groups, reflecting the movement in social work toward the current need for solution-based and brief therapy.

Techniques for focusing on the competencies rather than the deficiencies of those who seek help and those who give it are emphasized, and readers are given the opportunity to decide upon appropriate interventions at key points of the interview.