Unit 1: Students with complex communication needs and the instructional team -- Students with complex communication needs -- Understanding communication competencies -- The instructional team -- Identifying the barriers in the environment -- Unit 2: Assessment: the student and the communication system -- Identifying the student's level of performance -- Identifying the student's literacy skills -- Defining and identifying unaided communication systems -- Defining and identifying low technology aided communication systems -- Defining and identifying high technology aided communication systems -- Unit 3: Goal setting and implementation practices -- Goal setting for students with complex communication needs -- Implementation practices for students with complex communication needs -- Implementing augmentative and alternative communication across settings.